Do you know how to communicate in a non-hostile manner?

A community of over 300 communicators, bloggers and influencers have created the "Manifesto of Non-Hostile Communication". This suggests ten  practical principles you can use to communicate online in a non-hostile way. 

The charter of ten practical principles  guiding online behavior ranges from general information about dos and don'ts to negative and positive consequences of online communication.  

First of all, the charter emphasizes that everyone has to use the Internet carefully. This means that I only write or say what I also would say to someone face-to-face (1). Furthermore, the charter  expresses that the words I use define who I am, what my views are and how my character is perceived (2). In order to do this, everyone has to take time to express himself/herself in the best possible way (3). However we should specifically pay attention to this point: words can be understood differently from person to person. Therefore, it is important that everyone listens with an honest and open-minded attitude – no one can always be right and it is normal that mistakes happen (4)! On the other hand, words not only define who I am, what my views are and how my character is perceived, words also act as tools to make yourself understood and to get close to others (5).

On the Internet, it is problematic that everything has consequences. That's the reason why I have to be careful about what I say or write (6). Because of this, I share texts/images only after checking them (7). With the sharing of texts or images, I have to be open to different views and options (8). Everyone has his/her own option and he/she is allowed to vent it. However, insulting words should never be accepted (9) – even if they support my point of view! In this case, it is better to keep quiet (10).

In summary, the following ten practical principles should guide online behavior:

  1. Virtual is real
  2. You are what you communicate
  3. Words shape the way I think
  4. Listen before you speak
  5. Words are bridges
  6. Words have consequences
  7. Share with care
  8. Ideas can be discussed. People must be respected
  9. An insult is not an argument
  10. Silence says something too 

See the manifesto at:

Country: Europe
Stakeholder: TU Dortmund
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